Where does Elite provide wastewater services?
Elite serves wastewater facilities in southeastern Pennsylvania. Share your facility location, equipment, operating schedule, and service needs through our contact form so we can confirm coverage and define the work. Emergency support is typically for current customers through their established arrangements.
Will we receive digital work orders?
Yes. Elite uses MaintainX, An Autodesk Company, as its work-order system to provide customers with digital work orders documenting completed maintenance and service history. Documentation delivery and reporting frequency are agreed as part of your service scope.
Who can use 24/7 emergency support?
Emergency services are typically provided to current customers. Current customers should use their established emergency contact arrangements. For new service requests, use our contact form to discuss your needs and availability. New-customer inquiries do not guarantee emergency response.
What operator qualifications does Elite offer?
Elite’s wastewater operators are PA DEP certified: A & E · 1, 2, 3, 4. Our team brings more than 40 years of combined wastewater experience, including a 50 MGD treatment facility and associated pumping stations. We also offer NASSCO-certified pipe inspections. Contact us to discuss the qualifications and coverage required for your facility.
What does Elite support?
Elite provides wastewater operations, maintenance, controls, and project support. These services include pump station and facility support, instrumentation, PLC programming, SCADA, emergency support typically for current customers within that scope, design/build, and consulting. Our capabilities also include cybersecurity support and remote-site SCADA communications via cellular, radio, and satellite, with team experience in multiple-hearth sludge incinerators. Scope and availability are agreed around your facility’s needs.
How do we decide what support we need?
Start with your facility type, existing operations and maintenance arrangements, and the challenges you want to address. Those details help define priorities, responsibilities, and an appropriate scope of work.
Can we discuss a specific maintenance issue?
Yes. A discussion can begin with a single operational or maintenance concern. Useful background includes the equipment involved, observed conditions, prior work, and any timing constraints.
What information should we prepare?
Gather the facility location, system description, current maintenance priorities, and the schedule you need support to fit. Equipment information and a summary of recurring issues are useful starting points.
